The phone company made me mad.
At least, I thoughtit was their fault. I couldn’t get them to understand that their customer service was terrible. They continually overcharged me and disconnected my boys’ phones even though I hadn’t asked them to do it. I had to call them repeatedly for months and had a terrible time getting my account straightened out.
I tried to stay patient, but I finally reached the end of my rope, and the poor customer service representative got the brunt of my attitude.

Jim Daly is a husband, father and President of Focus on the Family and host of its National Radio Hall of Fame broadcast. His blog, Daly Focus, is full of timely commentary and wisdom designed to help you navigate and understand today’s culture. His latest book is Marriage Done Right.